CRH 7 Seater Cab

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Privacy Policy

How CRH 7 Seater Cab collects, uses, stores and protects your personal information when you book a 7 seater cab with us.

1. Information We Collect

Information you give us directly:

  • Name and contact number
  • Pickup address and drop location
  • Travel dates, times and passenger count
  • Email address, where you provide one
  • Messages you send us by WhatsApp, SMS, phone or our contact form
  • Company name and GSTIN, for corporate bookings requiring invoices

Information collected automatically:

  • IP address, browser type, device type and operating system
  • Pages viewed on our website and time spent on them
  • Referring website or search term that brought you here

We do not collect or store your card numbers, bank credentials or UPI PIN. Payments are made directly by cash, UPI or bank transfer.

2. How We Use Your Information

We use your information only to:

  • Confirm and fulfil your cab booking
  • Share your pickup details with the assigned driver
  • Contact you about your trip, including changes or delays
  • Issue receipts and invoices
  • Respond to your enquiries and complaints
  • Maintain trip records for accounting and legal compliance
  • Improve our website and service quality

We do not sell, rent or trade your personal information to any third party for marketing purposes.

3. Who We Share Information With

Your details are shared only with:

  • The driver assigned to your trip — name, contact number, pickup and drop locations, so the trip can be performed
  • Partner operators, where we arrange a vehicle through a verified partner for your route
  • Government authorities, where disclosure is required by law, a court order, or a valid police request

4. Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings; the site will continue to work, though some features may be less convenient. If we use analytics tools, those providers may set their own cookies subject to their own privacy policies.

5. Data Retention

We retain booking records for as long as necessary to provide our services and to meet accounting, tax and legal obligations. Enquiries that do not result in a booking are retained for a reasonable period and then deleted.

6. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may contact us at any time to:

  • Request a copy of the personal information we hold about you
  • Ask us to correct information that is inaccurate or incomplete
  • Ask us to delete your information, where we are not legally required to retain it
  • Withdraw consent to receive promotional messages from us

To exercise any of these rights, contact us on +91 88002 73401 or at [YOUR-EMAIL@DOMAIN.COM]. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

8. Children

Our services are intended for adults. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

9. Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last updated” date.